The company was established in March 1995 under the business name GALAKON S.A. as part of the GALA S.A. capital group. In 1995 the company began its activity of wholesale and retail trade in decorating materials for the building trade, creating a network of wholesale clients, for ceramic tiles, sanitary materials and natural cork imported from western European counties.

Since 1 July 2004 the company has traded under the business name GLAZURA KRÓLEWSKA S.A. The company is the primary distributor of ceramic tiles in the Lublin area. 80% of its commercial offer consists of Polish products, it cooperates with leading producers such as Opoczno, Paradyż, Nowa Gala, Tubądzin or Cersanit. Products are sold through wholesalers, its own sales outlets and through its (with much success) own network of franchise outlets.

Our company motto is: client satisfaction through quality, service and value.

Strategy: cooperation with partners from the supply chain to eliminate unnecessary costs and increase profits.

Quality policy. Each day we optimize our method of activity by providing services of the highest quality. We hold a certificate issued by DEKRA Certification confirming the compliance of our Quality Management System with ISO 9001:2000 standard.

The most important goal of GLAZURA KRÓLEWSKA S.A. is to always be in a position to meet our client’s requirements, satisfy their demands and constant improvement of the Quality Management System.

We want our clients to associate our brand name with:

• high quality services
  
• comprehensive product range
  
• competitive prices
  
• adapting to clients individual requirements

We achieve this by:

• using modern systems to provide services to our clients
  
• identifying our clients needs and expectations
  
• constant improvement of all our employees qualifications
  
• constant improvement of the quality management system
  

In drawing up the above quality policy we have ensured that it is tailored to meet the expectations and needs of clients and the aims of our company. The policy is understood, implemented and maintained at all levels.

Mission and image. The image of our company has always been "We are the regional distributor of the leading Polish producers of ceramic tiles ". This image has been achieved and maintained for many years, giving the company a monopolistic position on the regional market in wholesale trade in ceramic tiles. The key to success has been use of very innovative logistics solutions supported by IT technology of the highest world standards.

The changing market and also the rapid development of the company require radical changes. In order to be one step ahead and use these changes to the maximum advantage we have worked out a development strategy for the company. Our strong point in our strategy plan is that we have all the necessary tools and experience at each level. Starting from a computerized system of management of the warehouse and logistics procedures to the system of feedback from the market, enabling an analysis of the profitability of mobile exhibitions with a precision down to the last panel and tile.